*These instructions apply to hair bought from us and can also be used as a reference about hair sourced from else where.


Always make sure your hair is washed and oil free before installation. No moisturizers, hair food or serum before installation.

Also make sure your hair is dry and straight before installation

Our hair is 100% human hair thus has versatile options for styling. However to maintain your hair extensions and extend life span of your extensions and hair style a proper hair care regime should be followed.

After care of hair extensions is important, to avoid bond slippage, drying of hair extensions leading to tangling, matting, breakage and shedding.

Always keep in mind that buying all the right and expensive products for your hair will not guarantee great results if you are doing all the wrong things with them. Follow instructions verbatim and you will attain results.

Failure to follow instructions can be disastrous and leave you with a mop on your head and you looking for a scape goat to The after care product you bought doesn’t work, the way my hair extensions were installed was wrong, the hair I bought is bad quality. Of which in most cases this is not the case, read the following document, take a step back and look into your after care regime, did you misfire somewhere?

Do not wash your hair 2-3 days after installation to allow the bond to set. ( Please ensure you follow this diligently, do not experiment wanting to see the results)

Shedding of hair will occur as bond sets but should stop within a few days after installation as bond has set. This should not alarm you…please not extensions can shed from time to time just like your own natural hair.

Brush hair out completely before entering shower and before bed time and cover hair with a satin cover or use a satin pillow case when sleeping to avoid friction, matting and tangling preferably put hair in a plait or bun before bed.

Wash 2 times a week or less and not extra to avoid drying your extensions out.

(If you have washed your hair more than once a week after you got your extensions, you are probably over washing it, factor in you had to wait 3days from day of installation. Results can be damaging and dying to your hair extensions)

Do not wash your hair upside down, wash it while upright.

(This will cause your hair to matte and tangle)

Use good quality shampoo and conditioner, stay away from ones that contain sulphur and alcohol as it breaks down and weakens the bond faster than desired.


Wash your whole head and hair but do not apply conditioner or shampoo (wash out or leave in) to the bond as this may soften or loosen bonds. Apply conditioners/oils just along the mid shaft of the hair to the ends.

Wash with luke warm water and after conditioner always use cold water for final rinse.

Use thermal heat protection solution when heat styling hair to protect it from heat damage. Do not apply direct heat to the bond whether when blow drying or straightening as this will melt the bond causing slippage.

Avoid salt water and chlorine water. Wear a swimming cap.

Do not allow scalp to become too greasy as this will cause sweating and slippage. It is important to keep the scalp free of heavy oil. ( If you do not like frequently washing invest in a good dry shampoo and apple cider vinegar mixed with water to spray on scalp to avoid dandruff)

Keep oil or silicone products away from bonds or rings.(apply only along the length of your hair extensions)

Use an extension brush/soft bristle brush for your extensions. Detangle and brush from bottom to up.

Firmly hold hair just below bonds when detangling or brushing to prevent excess tugging on the extensions. Brush or detangle from bottom to top.

Do not scrub or scrunch hair while washing or towel drying.

Keep extensions and hair well moisturised with a leave in conditioner and good moisturiser…(Do not moisturise the bond itself)

Do not put perm or hair dye on the bond.

***Bond- This is the keratin adhesive that holds the extensions to your hair.


My hair extensions are dry but I am using all the right products and not using heat!

-Drying of hair extensions is caused by lots of factors. Even when you use all the right products. For example, if you have flu and go to a doctor, his diagnosis is correct, he gives you the correct medication but you go home and instead of taking it 4 times a day, after meals with plenty of fluids, you take it once a day, with a quarter glass of water after eating 1 grape! Will you get better? No! The problem is not with the diagnosis, the doctor or the medicine. Its not following instructions.

This is why 2 people will get same hair extensions, from identical place, get it installed identically, and use basically identical after care products but one will have the perfect hair extension experience while the other has hair that is dry, brittle or matting and shedding.

Also weather can affect the state of your hair! Yep!

Do not treat hair extensions as if they were your own natural hair, they are different. Your hair has a natural source of oil from your scalp yet your hair extensions do not.

They rely solely on the nourishment you provide and the regime you follow.

-Your extensions require more than a wash and go system. Just washing and putting on a leave in conditioner is not enough.

   Use a moisturizer, and a seal in agent. The moisturizer you buy should have aqua/water as an ingredient! If it does not it is not moisturizing your hair.

After applying moisturizer put in a sealing in agent to lock in all the moisture, use any natural oil of your choice, arghan, morrocan, olive oil etc

-Get a hair mask to treat your hair once a week. Or a good deep conditioner treatment.

- Moisturizing your hair is not a one time event, follow a good régime, give your hair 20minutes of your time daily, it is worth it.

-Air drying your hair is good!

Make sure your own hair and the hair extensions are not matted or in a knot before air drying.

Make sure your hair extensions are well moisturized before air drying.

Air will not magically straighten your hair or unknot it, so make sure to have a wide comb nearby and continuously keep the state of your hair extensions in check as you air dry it, or else if you just do a wash and go- air will sort it stance you will end up with a rats nest on your head.

If you wish you could minimise heat, by partly blow drying to take out the knots and then air drying after hair is in right state.

-Use an anti-frizz serum to control hair during the day(we suggest Oh-so heavenly anti frizz spray as it moisturizes and keeps hair from matting and tangling)

My bonds are breaking down and slipping out should I be worried?

It is normal to loose strands as time progresses this should not let you be alarmed. Keep every strand that falls out for your touch up as they can be put back.

The bond is sensitive and requires careful attention and care. Please take extra precaution with the bond!

-Avoid salty water and chlorine water in your extensions.

-When basing your hair, do not put oil or grease near or on the bond.

-Do not put conditioner on bond.

-Do not tag and pull aggressively when brushing or combing.

-Avoid sulphate and alcohol base products.

I think I did something wrong, my hair is a knotted mess, is it too late to save my hair extensions?

Fortunately no. You can take care of it and then follow the correct after care regime to avoid same problems

You need


2.Detangling comb (double detangler works best. Do not use a brush!)

3. Deep conditioner

4.Detangler spray

-Use a deep conditioner treatment to soak in your hair.(mayonnaise treatment, ultra cholesterol)

 Put this in the hair not on the bond. Let it seat. A whole day perhaps depending on the seriousness of your knots.

-After the sock take a detangling comb and spray. Spritz the hair and start working out the knots while supporting the bonds. Do it a little at a time, and take a break when you need one. Tiring yourself will give you frustration.

-After all knots are out, rinse your hair with cold water, moisturize, seal in and dry your hair while combing gently.

(Avoid whatever done before to cause the tangling)

When I wash my hair extensions they bleed color, what is causing this?

Hair extensions when sourced from donors, they are treated and some colors brightened. It is normal for color to bleed as product washes out in the first two or three washes, this should not alarm you. However some shampoos(with sulphate and over hot water can wash out colors) especially unnatural colors for example Red, pink, green, blue maroon and pitch/midnight black.

Devote time and good regime to your hair. Oil treat/ deep condition your hair extensions, middle shaft to hair ends once every week or two weeks.

Your hair deserves it.

**We will not be responsible for your hair disaster if you use wrong products or neglect proper hair care. We will send a technician to help you fix it and restore it to its former glory however a R500 callout fee will apply. For major disasters the touch up fee will apply.

Dawn Paradise cares for the well fare of your hair extensions and we are here for you every step of the way; however we plead that you help us help you by following after care verbatim or being honest if for some reason there was a mishap.

Good morning, it’s a new dawn…You are beautiful!

Nails After care

Getting nail tips can be scary for first timers as well as exciting.

We usually ask a client to have their natural nails when they come to us as we will not do soak offs of nails done else where. However your nail bed needs to be healthy and a certain length to be able to get nail extensions.

Nail biters can have very uneven nails and short stubby nails. This creates a problem for a technician which is:

There is mis-shape that will pose difficulty in finding right size of tips to apply.

There shaping of a nail that is already near the cuticle because it is extremely short is hard and can prove painful to the client as a technician will end up filing your nail further down into your skin just to get a proper shape to work with.

There is not enough space for a nail tip to seat on and last

We try not to judge and turn away clients with tiny nail beds due to biting but in essence we should as doing such nails make our job difficult or look sub standard.

-Nail tips done on small nail beds come off quicker

-Nail tips done on small nail beds can look uneven.

-Nail tips done on small nail bed if a client doesn’t want length and insists the nails be buffed down further they will look stubby and come out easily because the tip in seating on small ledge.

We suggest growing out your nails before coming back so that they look better and give a tech room to work magic and increase durability this way you will not be disappointed and fight with our technicians when their work doesn’t last or comes out looking terrible. We always ask clients to help us help them. Look at the root of any problem before throwing words or blame. This in turn creates better working relations as all our techs are well trained in their respective fields. Our techs try to be kind and make you feel at ease during any treatment, so we suggest if they take on helping you or not turning you away if you are a nail biter to be understanding to the problems a tiny nail bed can cause and frustrated clients will not help the situation if our tech was sympathetic to your plea dispite problems they will face working with a small nail bed. Hence they will try help you with anything you wish for be it temporary(for a wedding/party) or long term wear. In the case of long term wear of nails our techs will tell you to go grow out your nails or to come in often for fill ups or replacements as you grow out your nails for a few weeks till your nail bed and nails reach a workable length.

However if its temporary they will give you a temporary fix. Please note that temporary fixes are charged at R120,00 in the techs home or as a hair extension add on menu.


How to Repair Damaged Nail Bed After Acrylics, Gels or an Injury

Having colorful, beautifully manicured nails is great, but the harsh chemicals in many nail salon products can wreak havoc on your hands, leaving you with dry, brittle, peeling, or yellow nails.

The more you try to cover up the damage with polish, press-on nails, gels, and acrylics, the more weakened your natural nails get, creating a self-perpetuating cycle of mangled, imperfect hands.

How can you break the cycle once and for all? Here are a few ways on how to repair damaged nail bed and get your natural fingernails back to their happiest, healthiest selves!

How To Repair Damaged Nail Bed After Acrylics And Gels? 

Acrylic sets and gel polishes are many women’s salon favorites and for a good reason. They’re excellent ways to achieve long, shiny, colorful nails for long periods of time, without worrying about breakage or chipping. They look great, and they last for weeks before needing a touch-up.

However, getting acrylic or gel treatments removed can seriously damage your nail beds if not done correctly. One of the most popular ways to remove acrylic or gel nail polish is with an acetone bath. This method can be performed at a salon or at home.

As a powerful chemical solvent, acetone is incredibly effective for removing stubborn nail colors, but it also strips your skin of its natural oils. This can lead to the thinning of your nail beds, leaving you with brittle, peeling nails and dry, flaky skin on your hands.

The power of the nail drill

Instead of using acetone, some nail salons prefer to use a specialized nail drill to remove a set of acrylics. Nail drills are a physical nail removal method, not a chemical.

That means that you won’t experience the same dryness and flakiness that acetone creates, but your natural nails still can experience damage. As it removes your acrylics, the drill bit of a nail drill can gouge your natural nail beds, creating damage that mars the appearance of your natural nails.

Keep it Short

If your nails have been damaged by the acrylic removal process, here are a few ways that you can get your nails back to normal as soon as possible! Because acetone and nail drills both tend to thin your nail beds, you’ll likely notice that your natural nails are more prone to breakage after getting acrylics removed.

Although it’s tempting to try to grow your natural nails out long as soon as possible, that can actually cause them to break, crack, or peel.

Professional nail experts recommend that for at least a month after getting your acrylics removed, you keep your natural nail length relatively short, to minimize breakage and allow your nails to grow back to their healthiest state.

Damaged Nails

Give Yourself a Break

If you’ve regularly worn gel or acrylic nails for long periods of time, you might want to consider switching to regular nail polish for a few months. The actual ingredients that make up regular nail polish, gel nail polish, and acrylic polish are not that different. It’s the process of incorrectly applying and removing these three different treatments that may cause you different levels of damage.

Don’t Forget The Base

Both acrylic and gel nail treatments involve filing down your natural nails, which can thin your nail beds and lead to increased damage when you eventually get the treatments removed. Regular nail polish can be applied straight on top of a base coat or your naked, natural nails, minimizing damage.

Non-Acetone Nail Polish Remover

If you want to track the progress of your nail regrowth, but can’t quite let go of the shine of nail treatments, consider applying a clear nail polish or topcoat on top of your natural nails, to give them a manicured, polished look while still being able to see the status of your nails.

If you’re going to remove or switch out your regular nail polish, make sure you use a non-acetone nail polish remover, to prevent any further dryness, brittleness, or peeling.

Moisturize, Moisturize, Moisturize!

There are also steps you can take to ensure the long-term health of your natural nails as you give them a rest from acrylic and gel treatments and watch them regrow. If you’ve recently used an acetone bath to remove acrylics or gels, and are experiencing dryness and brittleness, you should invest in some quality cuticle oil or hand cream.

Once a day, apply a small amount of cuticle oil to your nail beds and cuticles using a cotton ball. In addition, before you go to sleep, apply a generous amount of hand cream and allow it to soak in overnight. Soak your nails in apple cider vinegar twice a week to strengthen nails quicker.

Keratin Treatment

These treatments will help your nails and skin regain the moisture that they lost due to the acetone removal process. You can also invest in a daily keratin treatment. These treatments come in nail polish bottles and can be applied once a day to help your nails grow faster, stronger, and smoother.

Nutrition is Key

You might also want to consider taking vitamins and eating foods that help your natural nails grow healthier, faster, and longer. Omega-3 fatty acids are great for augmenting nail and hair growth. Trout, salmon, walnuts, and flaxseed oil are all rich in omega-3 fatty acids.

Biotin, which is a sub-variety of vitamin B, is also extremely helpful for augmenting nail growth. Eggs, peanuts, avocados, almonds, and sweet potatoes are all rich in biotin. You can also find these vitamins in supplement pills available over the counter at your local drugstore!

The wear and tear of everyday life can also damage your nails. If your nails are relatively healthy and strong already, you may not notice this day-to-day damage. However, if your nails have recently been damaged by the gel or acrylic removal process, this additional daily wear can noticeably affect your already-brittle nails.

Wear Gloves

While you wash dishes, make sure you always wear rubber gloves. Hot water and the chemicals in dish soap can make your nails even more soft and breakable, undoing all of the hard work you’ve been putting into regrowing them. In addition to wearing gloves, you might want to consider switching to gentler, more natural household cleaners, to further minimize chemical damage to your hands and nails.

How To Repair Damaged Nail Bed After An Injury? 

Acrylic and gel treatments aren’t the only way that your nails can get damaged. Injuries can also cause unseemly damage to your nail beds. If you’ve ever accidentally slammed a door on your hand, or cut your finger while cooking, you might have experienced bruising, discoloration, or other damage to your nail beds. This damage can be painful, unattractive, and quite difficult to heal.

Keep Nails Short


In the medical community, a bruise under your fingernail is also known as a subungual hematoma. These might occur if you’ve dropped something heavy on your hand, or endured some other powerful trauma to the nail bed. If the bruise is particularly large, you might want to consider visiting a doctor.

The pressure of a large bruise under the nail can be quite painful and might require medical treatment.

If the bruise is small and relatively painless, then you’re just going to have to wait for it to grow out. Once the affected portion of your nail grows out, there won’t be any lingering sign of the bruise. Until then, you can cover it up with regular nail polish.

The Shorter, the Better

While your injured nail is healing, it’s important to keep it trimmed short and neat. This minimizes the risk of further damage from breakage or brittleness and ensures that the existing damage can


Again, you might want to consider taking nail growth vitamins to help speed up the process. Also, if you’re a chronic nail biter, try as hard as you can to resist the urge. Biting or picking at an already-damaged nail can cause even further injury, slowing down the healing process significantly.

Nail Condition

Horizontal nail splits are very common after removing acrylics and gels and injuries.

If one of your natural nails has fallen off due to an injury, visit your doctor. Any unattached bits or sharp ends should be clipped or filed away to prevent snagging.

A torn fingernail is common after trauma. In most cases, a new nail will grow back, with no evidence of previous trauma. However, it will take a little while, so you need to be patient.

An entire fingernail that has fallen off might take up to three months to completely grow back. In the meantime, do not bite or pick at your nails. Keep your other nails trimmed nice and short, and don’t apply any polish of any kind.

When your damaged fingernail does completely grow back, usually it’ll look perfectly normal, just the same as it did before. But in some cases especially after an injury, you can suffer from vertical nail splits that are caused after damaging the nail root.

Also, Some discoloration or disproportion of the nail may be a result of an Injury.

Final Thoughts

Unfortunately, no matter what kind of nail damage you’ve sustained, there’s no magical quick fix to get your hands looking perfectly healthy in a matter of minutes. Regrowing your natural nails to their happiest, healthiest state takes a lot of care and patience.

Keep your natural nails short as they regrow. Use regular nail polish instead of gels or acrylics, and switch to a non-acetone nail polish remover. Remember to wear gloves when handling with harsh household chemicals like detergents and dish soaps.

Take your vitamins, wear cuticle oil and hand cream, and invest in a keratin treatment. These steps can help speed up the regrowth and healing process, and get your nails back to normal as quick as possible!